These projects, while not part of our core NH e-Court project for automating electronic case filings, are projects we are implementing as part of the bigger e-Court picture to eliminate paper processing throughout the Judicial Branch to the extent practical.
Videoconferencing -Implementation time frame 7/1/11 - present
The goal of the Judicial Branch Videoconferencing Project is to reduce prisoner transport, custody, and control costs and increase public safety by permitting incarcerated litigants to "appear" at arraignment and other court hearings by remote videoconferencing technology. The Administrative Office of the Courts is implementing internet protocol (IP) video conferencing systems for courts, one remaining state prison site, and for the county jails that do not have video capability today.
New Hampshire counties will experience prisoner transport cost declines, as will the State Department of Administrative Services. The Judicial Branch will have no reduction in operating costs as a result of videoconferencing for court proceedings; however, courts will be safer. The videoconferencing systems will also be used for remote training of court staff where the Judicial Branch will realize savings in staff travel and time. There are 4 Court and 2 House of Correction implementations remaining as of February 15, 2012.
1. Plea-By-Mail Complaints -Implemented 6/28/2011
The Division of Motor Vehicles processes all Plea-By-Mail Motor Vehicle Complaints. In July, 2011, cases transferred to the court of jurisdiction send cases electronically to the courts' records management system.
2. Bench Warrants -Implemented 11/30/2010
As the New Hampshire Administrative Office of the Courts transitioned from their legacy Sustain case management system to the new Odyssey system a key information exchange function was lost. Odyssey was not able to exchange bench warrant data electronically with the Department of Safety warrant database. This was corrected by enabling information exchange between the courts' record management system and the warrant database through J-ONE.
3. Complaints -Implemented 7/25/2012
Police and prosecutorial agencies formerly sent paper criminal complaints to the courts in order to begin criminal proceedings. Using J-ONE the courts trigger this information to be sent electronically to State Police Criminal History.
4. Dispositions -Implemented 7/25/2012
Once a criminal proceeding has been completed the court sends an electronic copy of the disposition information to the State Police Criminal History database, via J-ONE.
5 . Superior Court Indictments -Implemented 7/25/2012
The previous process for the County Attorney's Office sending paper indictments to the courts for manual entry of the cases in Odyssey is now electronic to State Police Criminal History, via J-ONE.
Jury (Funded with implementation time frame late summer 2013)
The Judicial Branch seeks a modern automated Jury Management system with an ability to eliminate paper wherever possible through concepts such as online questionnaires, automated mailings, and consideration of email mailings and enhanced automated jury selection. Increased customer (juror) satisfaction is an additional consideration and requirement of this project.
Transcripts (Implemented 5/1/12)
The vendor provided an interactive website that serves as the vehicle by which users involved in the transcript process may request transcripts, manage payments, transmit recordings, and receive downloadable completed transcripts. The website provides users the ability to check the status of work in progress. In addition, the vendor also accepts transcript requests, receives payments for transcripts, and delivers completed transcripts by non-electronic means and posts those transactions on the website.
Circuit Court Call Center - Implemented 6/27/12
The goal of the Circuit Court Call Center was to permit the staff at the local court sites the ability to process cases without the interruption of approximately 70% of the incoming calls. The call center will field an estimated 2,600 calls per day from 66 circuit court locations around the state. To date Call Center staff has spent approximately 5,600 hours on the telephone, providing answers to questions which would previously have been directed to staff at the courts. This means that the court staff has had over 5,600 hours of additional uninterrupted time to process court orders and assist customers at the counter and to help customers on calls that need attention from the court.