Date: March 27, 2003 Contact: Laura Kiernan
Court Public Information Officer
(603)-271-2646 x359



Jacqueline K. Carroll TO Receive Award from chief justice


CONCORD—Carroll County deputy register of probate Jacqueline K. Carroll, well-known in the Ossipee probate court as a diligent and caring professional, has been selected to receive a Spirit of the Judiciary Award for her outstanding service to the citizens of New Hampshire and the court system, Chief Justice David A. Brock announced today.

Carroll, who spent many years working as a bookkeeper in the private sector before she joined the court system in 1994, has successfully combined a serious commitment to her responsibilities as deputy register with an upbeat and positive approach to her job.

"Jackie has consistently exhibited a helpful and courteous attitude in that she treats all people equally," Attorney Jay S. Clough wrote in nominating Carroll for the award. "Her instructions and suggestions are common sense based and always given in a compassionate manner to those individuals who are dealing with what can be somewhat stressful situations," he said.

Chief Justice Brock will present the award to Jacqueline Carroll at a ceremony at the Carroll County Probate Court on April 2 at 10 a.m. Associate Justices John T. Broderick Jr., and James E. Duggan, Judicial Branch manager of operations, Jeffrey D. Smith and Probate Court administrative coordinator Martha A. Wagner are expected to attend along with Carroll County Probate Court Judge James R. Patten, Carroll County Probate Court Register Gail A. Monet and the court staff.

As deputy register, Carroll is the first member of the court staff whom family members see when they start the process of administering the estate of a deceased relative, which can be a difficult time to deal with complicated legal and financial issues.

"Jackie is clearly compassionate and sensitive to recognizing and validating the emotional needs of the parties involved, while still providing the information and understanding necessary to move forward with the administration process," Judge Patten wrote in supporting Carroll’s nomination for the award.

The Spirit of the Judiciary Award program, now entering its fourth year, was established by Chief Justice Brock to recognize judicial branch employees for their dedication to the court system and its mission to provide fair and efficient justice to the citizens of New Hampshire. Chief Justice Brock has commended these employees as "the backbone of the court system" who make it possible for judges to do their job everyday.

"To me it’s fascinating. I learn every single day," Carroll said about her work in probate court. "You have to sit down and talk to the family and carefully ask these questions and explain to them that in order to do the best job we can for them, we have to know these things."

During her long career as a bookkeeper, Carroll worked for the district magistrate court in Anchorage, Alaska, while her husband, Dick, was stationed there with the U.S. Army Security Agency. When they returned to New Hampshire in 1962, Carroll, who grew up in Portsmouth, worked for 17 years as supervisor of accounts receivable for the Dunfey worldwide hotel chain.

In nominating Carroll for the Spirit of the Judiciary Award, her co-workers praised her reliability, her positive attitude, her attention to detail and her sensitivity to the needs of others.

"Jackie seems to know instinctively when someone needs a helping hand and is right there, before they can ask for help," senior deputy register Dorothy L. Palmer said.

The Carrolls, who have been married for 46 years, live in a 200-year-old schoolhouse in Freedom, New Hampshire with their dog, "The General’s Scout."